Beyond the Administrative Core: Creating Web-Based Student Services for Online Learners
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About the Project

link to Overview

link to Principles link to Deliverables link to Timeline Annual Reports
link to Collaboration link to Presentations and Publications  link to Advisory Board link to Supporters link to 2002 Partners Meeting

2002 Partners Meeting

Results and Presentations
Conclusions about Participating in the Project

The final partners meeting, held in Denver on November 4 and 5, brought together project leaders eager to share their results:

Partners

  • Ellen Waterman, project leader at Regis University

  • Mel Chastain, project leader at Kansas State University

  • Mike Tagawa, project leader at Kapi'olani Community College

  • Peggi Munkittrick, project leader at SCT

Advisory Board Members

  • Gary Kleeman, Arizona State University

  • Tom Kerr, Campus Group International

  • Donna Ford, former president of the American Counseling Association

Evaluator

  • Karen Paulson, project evaluator from NCHEMS

Advisor

  • Bernie Blakeley, IBM

WCET

  • Pat Shea, project director

  • Sue Armitage, project assistant

  • Rachel Sonntag, project administrative assistant

Results and Presentations

All the partners reported success in meeting the project's main goal of creating and deploying new student services online. The institutional partners created homegrown solutions and the corporate partner developed commercial solutions.

The partners provided these PowerPoint presentations to help tell their project's story and demonstrate their new service:

Conclusions about Participating in the Project

  • The three-year time period was an appropriate time period for the project.

  • Funding for the partners was too small to compensate for the staff time, software and hardware involved in the project. Other budgets were tapped and staff added project assignments to their work loads.

  • None of the project leaders were in the student affairs or information technology departments; they were involved in distance learning. By their leading the project, however, the academic, student affairs and IT staffs are now better integrated and share a better understanding for each other's responsibilities.

  • Collaborating was difficult because the partners worked on different services. Sharing concerns and perspectives on their processes helped—and even motivated—the partners. Our corporate partner was limited by business/proprietary concerns and could not share information about solutions in the pipeline.

  • Site visits by consultants and WCET staff helped focus and motivate the project teams.

  • The project won't end here! New policies, training, and additional services are already being demanded by staff and students.

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