Beyond the Administrative Core: Creating Web-Based Student Services for Online Learners
link to Home About the Project link to Project Partners link to Resources link to Guidelines link to Webcast Series link to Consulting

Project Partners

link to Kansas State University

 link to Kapi'olani Community College link to Regis University link to SCT link to WCET

WCET

Project Leaders

Pat Shea

Pat Shea
LAAP Project Director
(908) 608-9084
pshea@wiche.edu
Sue Armitage Sue Armitage
LAAP Project Assistant
(303) 541-0252
sarmitage@wiche.edu

Project Specifics

Vision for Project This project will be the first effort nationally to develop tools for addressing the full range of time- and location-independent services that students today need and want. It will create a new understanding of important several aspects of Web-based student services: what constitutes good practice, how to develop these services, how to plan for implementing them, and how to modify current structures to put them into place.
Members of Leadership Team
  • Sally Johnstone, WCET Director
  • Pat Shea, WCET Assistant Director
  • Sue Armitage, Project Assistant 2001-present
  • Erica Henningsen, Project Assistant 2000-2001
Path
  • Plan and lead partners' meetings
  • Administer project resources
  • Conduct site visits to partners' campuses to consult, brainstorm ideas, troubleshoot and oversee progress
  • Meet reporting requirements
  • Facilitate communication among partners and with interested parties
  • Produce webcast series on student services for distance learners
  • Present information about the project to key audiences
Lessons Learned
  • It is important to control the scope of the project to keep it within budget reality.
Book Contribution
  • "Innovation in Student Services: Planning for Models Blending High Touch/High Tech" with chapter by Pat Shea

 

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