Beyond the Administrative Core: Creating Web-Based Student Services for Online Learners

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Webcast Series

"Providing Student Services to Distance Learners"

Cybercounseling: Best Practices for Student Services

with Donna Ford

Donna Ford

January 16, 2002 / Archived webcast / Transcript

What are the needs and desires of distance students for cybercounseling? How have you prepared for providing this student service? We'll explore the latest trends in serving students who need  online counseling services and share examples of institutions with good practice in cybercounseling. We will also consider guidelines and best practice recommendations for counselors and institutions.

Donna Ford has been a professional counselor for over 25 years, and recently retired as a counselor from Clackamas Community College in Oregon. She was also a placement officer at Portland State University. Donna received her Masters Degree from Western Oregon State University.

Donna has held leadership positions in professional organizations for 15 years. At the state level she is past president of Oregon Counseling Association, Oregon College and University Association and the Oregon Career Development Association. At the national level, she has served, as chair of the Western Region, President of American College Counseling Association, has been a member of the American Counseling Association Governing Counsel, and President of the American Counseling Association 1999-2000.

Donna is the recipient of Distinguished Service Awards from the Oregon College and University Association and the Oregon Counseling Association, the 1998 recipient of the Leona Tyler Award for exceptional service for the profession from the Oregon Counseling Association, the 1999 Professional Leadership award form the American College Counseling Association, and the 2001 Advocacy for College Counseling Award form the American College Counseling Association. Donna served on the Oregon Board for Licensed Professional Counselors and Therapists for six years. Donna is a National Certified Counselor and a Licensed Professional Counselor in the State of Oregon.

Donna cited these URLs:

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